Report a fault

Residential & Commercial Properties

If you have seen or identified a maintenance problem that needs attention by us, please complete the form below, giving as much detail as you can:-

  • type of problem
  • property address
  • location of the fault
  • date/time when you identified this

You can also email us on or call us on 01323 644288. Thank you.


(outside normal office hours)

For out of hours emergency for building or communal area issues, which are urgent and cannot wait until normal business hours when the cost of repair would be more reasonable. Please note this only applies to the communal areas or the building.

Please Call: 07961 456547

Change of address or other contact details

If you are moving, please make sure you provide us with your new address as soon as possible. Additionally if any other contact details change, you will need to let us know. You can use the form on this page to supply us with the details we need from you.

If you're sub-letting your flat and moving out to a new address, then don't forget to check your lease to find out what your obligations are, such as requiring the Landlord's prior written consent - you will need a Licence to Sub-Let to comply with your lease. You will also need to check the conditions of your mortgage because unless it is a buy to let mortgage, you will be in breach of your mortgage if you let your property. If in doubt, then please call and speak to your property manager.

For security purposes, we need all changes of personal details notified to us verbally, to be confirmed in writing.